Octomatica: Terms of Service

Publication date: 9 September 2026.

1. Provider and scope

Provider: Шадринцев Владислав Алексеевич (Vladislav Alekseevich Shadrintsev), an individual applying the Russian Professional Income Tax regime (NPD, self-employed), tax ID (INN) 540400073154. Address: apartment 123, 73 ulitsa 1905 goda, Novosibirsk, 630132, Russia. Telephone: +7 929 677-17-69. Email: vladislavshad@gmail.com; Service support: labs@octomatica.ru.

Vladislav, who applies the special tax regime “Professional Income Tax” (self-employed), acts as a representative of the Octomatica platform on the basis of a licence to commercialise the Octo software engine. Throughout these Terms, “Provider” denotes the above-named Vladislav Alekseevich Shadrintsev in respect of his obligations to provide the Service. The designation “platform representative” does not by itself establish authority to enter into a contract on behalf of another person.

These Terms govern the Octomatica platform (the Service) for companies and individuals, including consumers. The Customer acts personally or for an organisation within their authority. Document language does not change the Provider. Consumer protections depend on the purpose of the purchase and applicable law. The order, payment details and confirmation must identify the same Provider; do not pay until any discrepancy is clarified.

2. Service and robot outputs

The Service provides access to AI computation, robots and tools for research, documents, code, media, integrations and automation. Charges are for access and actual use under the agreed offer, not guaranteed commercial success. Bespoke development, acceptance of a deliverable and special guarantees require a separate order.

Robot outputs may be inaccurate, incomplete, non-unique or unsuitable. The Customer independently checks accuracy, legality, safety and fitness before use, disclosure or publication and makes the resulting decisions. The Provider does not guarantee AI conclusions or the Customer's business success and is not responsible for the consequences of independent use where it has properly performed its obligations. Section 14 sets out liability and its exceptions.

3. Orders and acceptance

Before ordering, the service description, total price and currency, taxes and mandatory charges, usage tariff, these Terms and Privacy Policy are available. The Customer can check and correct details. Terms require affirmative acceptance; a payment obligation requires a separate clear confirmation. Registration or downloading an invoice alone does not create that obligation. Reading the Privacy Policy does not replace separate consent where required.

An online-order contract is formed when the Provider confirms acceptance on the displayed terms; money for an unaccepted order must be accounted for and returned where required. Section 6 governs invoices. Confirmation records the Provider, service, amount, energy, tariff and document version in a retainable form. Individual agreements prevail within their scope; mandatory law remains applicable.

4. Accounts, workspaces and teams

The Customer ensures accurate details, safeguards the account and promptly revokes permissions they granted. They select workspace participants, permitted actions and the payer and report suspected compromise. Joining a workspace does not itself make a participant liable for another person's orders. The Customer is responsible for authorised participants under applicable law and the authority granted.

5. Energy and usage charges

Energy is an internal Service usage unit, not money, a deposit, equity or a means of paying third parties. Energy does not expire through passage of time, including energy supplied without payment. There is no ordinary right to convert, sell or redeem energy for cash; section 7 governs goodwill payments and mandatory refunds. Paid and free allocations are recorded separately. Buying energy does not itself create a subscription or authorise automatic payments.

Consumption follows the tariff available before use: computation, tools, multipliers, rounding and retries. The price of an individual task is not guaranteed in advance. Any preliminary cost estimate, including one stated by or agreed with the robot, is indicative only and does not fix the final cost: the required reasoning, steps and actual resource consumption are not known beforehand. Actual use appears in history. Failed, incomplete or repeated tasks may consume energy. A Customer-requested retry may be charged again; undisclosed additional charges and external purchases without required authority are not permitted. Chargeable work may pause when energy is exhausted. A stop request affects future operations; completed operations are not automatically reversed.

6. Payments and invoices

An invoice identifies the service, amount, recipient, target workspace and Terms version. Downloading is not payment. Unless separately agreed, full or partial payment accepts the offer to the extent paid. Crediting is manual after reconciliation of money actually received. A payment instruction or screenshot does not replace receipt.

A partial receipt may be credited without waiting for the remainder. Reconciliation cannot credit the same receipt twice; later payment is credited only for amounts not previously allocated. The unpaid portion is not marked paid. Erroneous payments, overpayments or payment of an expired offer require agreed allocation; money is returned where there is no lawful basis to retain it. Crediting an advance is not complete performance of future services. Fiscal documents follow the Provider's actual status and applicable rules; an invoice does not replace a required receipt. New profile details do not rewrite an earlier invoice.

7. Compensation and monetary refunds

Where there is no mandatory legal entitlement, the Provider may at its discretion compensate a disputed operation fully or partly in energy, offer a goodwill monetary refund, or decline. This applies to requests concerning failed tasks and suspected charging errors that do not establish a legal obligation. Dissatisfaction with an output alone does not guarantee compensation.

For a goodwill monetary refund the Provider determines the proposed amount and energy conversion rate and discloses the calculation before the Customer agrees. That rate is not an ongoing cashout promise. Declining a goodwill offer does not extinguish legal claims. Free energy creates no paid monetary balance.

Mandatory exceptions. Unlawful duplicate charges, non-provision, defective service and termination may require correction, price reduction, compensation or a refund. Those claims are determined by law independently of goodwill decisions. A required monetary payment cannot be reduced by an arbitrary conversion rate or replaced with energy without necessary consent. Where consumer-service rules apply, a consumer may terminate at any time subject only to legally permitted actual, documented expenses attributable to their contract. Unused advance payments are not automatically retained. Other mandatory defect, termination and refund rights are unaffected.

8. Submitted information and system access

The Customer is responsible for the lawfulness, accuracy and content of everything submitted to the robot: instructions, files, personal data, business information, passwords, tokens and other access credentials. They ensure authority to disclose and process, obtain necessary permissions, grant the minimum access needed, define task and spending limits and maintain necessary backups. Access may permit changing, deleting or disclosing information and acting in the Customer's name; the Customer must assess these risks before connecting systems.

Connecting a system is not an unlimited mandate. Publication, external messages, changes/deletion, deployment and purchases must stay within agreed instructions and authority. Material parameters not agreed require further confirmation. Authority can be revoked prospectively through available controls or support. The Customer is responsible for their chosen permissions and decisions; the Provider retains its own duties of security, confidentiality, lawful processing and compliance with instructions. No universal technical prevention of all AI errors is promised.

9. Acceptable use

Illegal content or conduct, infringement, unauthorised access, malware, phishing, fraud, disclosure of others' secrets, circumvention of safeguards and serious threats to people or infrastructure are prohibited. The Provider may also consider otherwise lawful content unacceptable where objectively linked to these risks, exploitation of vulnerable people, harassment, threats or agreed Service restrictions. Decisions are applied in good faith and proportionately, not to arbitrarily deprive the Customer of paid services.

The Customer complies with connected-system terms and does not submit specially protected information to a mode lacking necessary legal and technical safeguards. AI does not replace qualified legal, medical or financial advice. Changes to external APIs cannot be guaranteed against; the Provider remains responsible for its own obligations.

10. Materials and output rights

Input rights remain with their rightsholders. The Customer grants only rights needed for processing, storage and transmission for agreed functions. These Terms create no general advertising, publication or model-training permission.

As between the parties, rights in outputs created for the Customer belong to the Customer to the extent those rights exist and can be transferred; necessary transferable Provider rights are granted for use, alteration and distribution. The Customer may export and use outputs outside the Service, including commercially, subject to law and third-party licences. Rights in the platform, libraries and third-party materials remain with their owners. AI output exclusivity and legal protectability are not guaranteed.

11. Confidentiality and personal data

The Privacy Policy explains actual processing purposes and bases, data categories, recipients, transfers, retention periods/criteria and rights. A separate processing agreement is concluded where required. These Terms do not replace it, mandatory information or required separate consent.

Non-public information is used to perform the contract and disclosed only to authorised persons, necessary suppliers under appropriate obligations or as lawfully required. Each party performs its own data-protection obligations; Customer-supplied keys do not release the Provider from protecting entrusted information. Revoking access, deleting a message and deleting an account have different consequences. Return/deletion of data and copies follows applicable rules and lawful retention; immediate deletion of every backup and a single country for all processing are not promised.

12. Features and notices

No fixed SLA applies without a separate agreement. Maintenance and faults may occur. Features may change for valid security, compliance, external compatibility and technical-development reasons while mandatory provision and quality requirements remain effective.

The Provider may send informational notices of changes but assumes no additional general contractual duty to notify every change. Where law or an individual agreement requires information, advance notice, consent or termination rights, those requirements are followed. Paid contractual obligations are not unilaterally degraded contrary to law; required price, service, restriction and material-term information is provided within applicable periods.

13. Hosting, restrictions and termination

Websites, apps and resources on the Provider's infrastructure may be restricted or disabled pursuant to a binding lawful authority requirement or an internal security/content review, including section 9 grounds. A real threat or compliance requirement may require immediate restriction. Measures are limited to what is necessary; reasons, duration and redress information are provided where and as law requires, except where disclosure is lawfully prohibited. The Customer may challenge the decision through support.

From cessation of the relevant hosting, charges for that disabled hosting cease. Charges for an unprovided period are corrected and mandatory refunds calculated under law. Separately agreed services that continue to be supplied are accounted for separately, without silently continuing charges for disabled hosting. Restart and paid resources require applicable agreement.

The Customer may stop future use and request export and settlement. Ordinary termination includes a reasonable opportunity to obtain available materials; where security is at risk, a safe transfer method is used if legally permitted. Restriction does not automatically expire energy or immediately erase all data. Section 7 governs settlement and section 11 retention.

14. Liability

For a non-consumer Customer, aggregate Provider liability for ordinary contractual damages is limited to the price of services paid under the affected contract during the three calendar months immediately preceding the first event giving rise to related claims. For a shorter relationship, the actually paid period is used. This cap does not cover mandatory refunds or settlement for non-provision, intentional breach, death or personal injury, mandatory personal-data claims or other liability that law prohibits limiting. This contractual cap does not apply to consumers. The Provider retains duties for its own actions and security; force majeure is assessed under law and creates no independent right to retain payment for unprovided services.

The Customer bears liability imposed by law for their unlawful instructions, materials, publications and actions infringing third-party or Provider rights. These Terms impose no contractual monetary cap on that liability. Proven losses and reasonable costs are recoverable within applicable law, accounting for causation, fault where required and each party's contribution. The Customer need not indemnify the Provider's own breach; third-party rights and public-law responsibility follow law. The Provider informs the Customer of a claim and offers a reasonable opportunity to participate in the defence; admissions or settlements at the other party's expense require its agreement unless law provides otherwise.

15. Publication and applicable law

These Terms are published at the permanent URL https://octomatica.ru/terms-en; the publication date appears at the start of the document. Publication does not itself replace the terms governing an existing contract. New prices, obligations and restrictions are not retrospective. Amending an existing contract requires agreement or another lawful basis; silence is not universal acceptance. Russian Federation law applies. Objectively applicable mandatory consumer protections remain effective. Jurisdiction follows law, including statutory consumer choice; no exclusive forum is imposed on all customers.

16. Support and claims

Support requests may be sent from the workspace, through an available web form or directly to Provider support using section 1 contacts. Direct email is available regardless of form availability or account access. Identify the task/order and issue; missing complete technical logs does not bar consideration. Statutory notices need no special title or exclusive internal channel. Mandatory claims are handled within statutory deadlines. Support does not replace access to courts, regulators or other statutory remedies.

A consumer may write: “Please terminate the contract for order ___ and provide the settlement required by law. Name: ___. Reply contact: ___. Date: ___.” This form is optional and does not restrict other lawful notices.